SOLUTIONS FOR BUSINESS & INDUSTRY

Events of all sizes can disrupt productivity, operations and profits for any company.  Terrorist events, network failures, power outages, security breaches and inclement weather all have the ability to interrupt mission critical and day-to-day business activities.  Current corporate contingency plans do a good job of addressing business responses to this multitude of disruptions; however businesses lack the appropriate tools to effectively put these plans into action when the time comes. Phone trees and email lists are no longer acceptable – they take too long to administer, leave room for error, are not secure and more importantly, offer no guarantee that the intended recipient received the message. 

In order to successfully emerge from a crisis companies need a way to respond quickly, accurately and efficiently in order to sustain long-term stability and business continuity.  CHAIN offers businesses an alert and notification management system that allows real-time communication with employees, groups of the organization, stakeholders or clients during and after an emergency.  It is a cost effective, viable solution that ensures the right people are informed at the right time – regardless of whether they are in the office or not. 

Benefits:

Our system requires no investment in new infrastructure, equipment, specialized staff or communication devices.  Because it is a managed service, the CHAIN system provides the highest levels of security, reliability, redundancy and overall system capacity.  CHAIN is ideal for any organization requiring the timely flow of emergency or critical information.  Highlights include:  

• Automates notification processes, reaching the right people faster
• Tracks acknowledgement and receipt of messages, allowing a coordinated response
• Capable of alerting pre-defined groups or departments, ensuring business continuity
• Rapidly deploys call trees, freeing up valuable resources
• Enhances existing infrastructures, no new hardware or personnel required; a turnkey solution
• Facilitates information sharing among employees or departments
• Hosted and managed in secure, redundant Data Centers, messages and data are highly protected
• Utilizes a variety of existing devices, guaranteeing delivery of accurate, consistent messages
• Intuitive interface ensures ease of use and minimal training
• Is useful during emergency situations as well as day-to-day events

Security & Reliability

CHAIN is implemented as a managed service with backup and fail-over hardware, rapid recovery and system architecture engineered to preclude single points of failure.

In addition to physical protection, the highest level of security is provided for all communication and data using the system.  CHAIN is designed to receive data from multiple sources (e.g. responders, servers, and sensors) in many different modes (e.g. text, voice) so that access to the alert and notification capabilities is guaranteed.  Users securely login through a 128-bit encrypted SSL connection to access CHAIN .  The system’s ability to interface securely with different sources ensures users are always able to rely on the system during an emergency for a coordinated, organized response.   

Additional Resources for Business & Industry:

Application Brief

White Paper

“Communications are essential to any business operation.  A communications failure can be a disaster in itself, cutting off vital business activities.” 

FEMA, Emergency Management Guide for Business and Industry 

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